It’s one thing to spend lots of money on paid advertising on either Google or Facebook, it’s another thing to know if these things are working or not.
Tracking is extremely important, here’s an example.
A client wanted to run an advert campaign on Facebook and Google but didn’t know which one would be more successful, they wanted to run campaigns for dental implants and orthodontics.
We set up both Google and Facebook ad campaign and directed visitors to the relevant pages on the client’s website.
Running paid advertising (PPC) in itself is just ‘presence optimisation‘, in other words getting more people to the website. What’s also important is ‘conversion optimisation’, in other words getting more people to convert… And it is this that we monitored.
The campaign monitoring is set up in two halves:
- The advert itself on either Facebook or Google Adwords pushes campaign data into Google analytics by using Source, Medium and Campaign tracking.
- Google analytics has goals set up which are triggered via these campaigns.
On the client’s website they had 3 conversion mechanisms that we were tracking:
- A request an appointment form, we know that a new patient appointment is £55 so we can allocate this amount each time the form is triggered.
- A discounted dental health check available online only, we know that this appointment is worth £25 so we can allocate this amount each time this form is triggered.
- A free consultation, we know that patients that book for these tend to go ahead so we allocated an arbitrary £200 each time this form was triggered.
Each time the form is filled in it bounces the user off to a ‘thank you’ page, this thank you page is then set up in Google analytics as a goal with the necessary amount allocated against it.
Because the adverts are sending through data such as ‘Facebook’ or ‘Adwords’ and ‘Implants’ or ‘Ortho’ This can then be pulled out as a Google analytics report and we can see visitor data for each of these.
Because Google analytics can then multiply the number of times the goal was triggered for each campaign and source we can then extrapolate the value of each and compare this to how much we have paid.
Here’s what we found for the past 30 days:
The question now is, what would you do with these results?
Here’s a summary of how the process work.