dealing with dental practice negative reviews

How to deal with dental practice negative reviews

More more dental practices are now seeking reviews on social media, in itself this is a great thing to do as it builds trust by demonstrating social proof. However, we all know that not every single customer is always going to be perfectly happy every single time, it’s inevitable that we are going to have a negative review at some point…

But how do we deal with that? Being in the medical profession present certain problems for a dentist and dental practice when dealing with negative reviews on Facebook or Google, in this short video I will give you a simple tip on how to answer these reviews which should keep you legally safe and still answer that review.

If you would like me to send you the text of how to respond to review then please enter your e-mail address in this little form and send it to.

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About Mark Oborn

Mark is the only person in Digital Dental Marketing to have a Masters Degree in Business (MBA) majoring in marketing & creativity plus have run a dental laboratory for 14 years and been working in dentistry for 23 years as a dental technician. He's also a Master Practitioner of the communication modelling system, Neurolinguistic Programming (NLP) as well as being a Master Practitioner of Hypnosis and a Master NLP Coach. Mark understands business, dentistry and communication making him the logical choice to help with your digital dental marketing.

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